How do I know what operating system I have and how do I update?
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Use the following steps that correspond to your operating system (OS) type to find out your OS version and how to update.

 

Finding your OS version

iOS

  1. On your device, open the "Settings" app
  2. Tap General
  3. Tap About
  4. Find the row titled "Version" and note the number

 

Android

  1. On your device, open the Settings app
  2. Tap About phone or About tablet
  3. Tap Software information
  4. Find the row titled "Android version" and note the number

See if your OS version is supported by checking the requirements here.

 


 

Updating your OS

iOS

  1. Open the Settings app
  2. Tap General
  3. Tap Software Update
  4. If an update is available, it will be shown and you can tap Install Now to being the download and installation

 

Android

  1. Open the Settings app
  2. Tap About phone or About tablet
  3. Tap System updates
  4. Tap the Check now button
  5. If there is an update available, the update will begin downloading to your device
  6. Once it downloads, it will be shown and you can tap Restart & install to installation
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