More information regarding Trust and additional resources, visit Gloo's Legal Center
Aug 24, 2021
Trust is the currency of relationship. Relationships catalyze our growth. Churches, faith and recovery organizations (Frontline Champions) facilitate relationships to promote growth journeys. Gloo’s Trust architectures (Privacy, Security and Compliance) therefore, must solve for Trust, the condition precedent to relationship and growth.
However, when it comes to privacy, it's a complex problem; meaning we are all still working out our feelings around privacy in the public square, positions can change and reasonable minds can disagree.
From a data privacy perspective, Frontline Champions have more personal information than even our banking institutions. They have our names and email addresses, our giving information (which may be a surrogate for our spiritual journeys), maybe even information about our health, marriages and relationships. The only information more sensitive would be information about our children; they have that too.
Gloo feels the responsibility and recognizes the opportunity to help Frontline Champions level up their own Trust architectures,
whether by operating their platform services from Gloo (and Gloo’s Trust architecture), by leading out by modeling progressive approaches to data privacy or providing Trust resources like the Data Safe Church eBook.
Therefore, we celebrate the advances and the innovation represented by the GDPR (General Data Protection Regulation) the CCPA (California Consumer Protection Act). While they may be imperfect and are likely to continue to change, they stimulate our progress toward increased protection of individuals’ personal information and, ultimately, build Trust. So while Gloo solves for Trust, a level above these regulations, we also solve for the laws and these laws have helped us more clearly articulate our organizational and product strategies and commitment to individuals and Frontline Champions.
Further, as described below, we consider information about religion to be a special category of data (sensitive personal information) that receives the highest level of data privacy protection, express consent from the data subject. Information about health, for example information related to COVID-19, is also a special category receiving special treatment.
To that end, we have developed a series of principles (the very top layer of our Trust by Design process) which apply to all product development activities, influenced by and in alignment with the GDPR and CCPA, that best reflect our commitments and aspirations around data privacy. These principles are core to our Trust by Design process.
When you use products and services from the Gloo platform, you can rest assured that the Trust by Design process was central to its development.
Be forewarned, these principles depend on definitions found in GDPR and CCPA. We can continue to unpack these further in the future to provide more context. These concepts are also reflected in the terms set forth in our
which all parties agree to when they use products and services from the Gloo platform.